Originally posted 4/20/2009
When I started working for a particular company, Siteground was their web host. It didn’t take long for me to find out all I needed to know about that group.
Though not as bad in the uptime department as Mosso, Siteground’s servers did have a very frequent habit of simply going to sleep. The site would go down for hours, the secure server certificate wouldn’t work or email would go down for no reason. Plus they were charging more than they needed to for add-on services.
After I moved my client away, Siteground still had the secure server certificate account. When it came time to renew, the client paid for another year of the cert. Siteground responded by applying the money to someone we’d never heard of and told us that since we didn’t have hosting, we couldn’t get support for any other add-ons, even if they were paid for.
Well that’s moronic so I raised a little hell and Siteground refunded the money, which I used to go directly through Geotrust.
I’m not sure they have any idea what they’re doing. Certainly not recommended.